For delivery with assembly in time for Christmas, please call 01543 375842 and our team will gladly advise you on available delivery options.

CALL US 01543 375 872

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Kitchen & Dining Tables
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Commercial

Bar Stool Size & Height Guide

The illustration below shows the standard heights of tables, kitchen bars and commercial bars, and the correct seat height they should be paired with.

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Shipping policy

Delivery Options

  • Where We Deliver: We primarily deliver within the UK. However, we might ship to other countries at our discretion. If we do, note that the laws of England and Wales will apply, and the risk transfers to you once the goods are handed to the shipping company.
  • Delivery Process: Once your order is ready, we’ll deliver it to the address you provided. Please ensure adequate access and parking for our delivery team. If there are any parking restrictions, you must inform us when placing your order.
  • Special Items & Charges: Delivery costs are based on standard conditions. Any special requirements should be communicated upfront. The final delivery price will be within 10% of the quoted amount unless there are changes or special items involved.
  • International Shipments: For orders outside the UK, you’re responsible for customs clearance and any applicable duties or taxes. Ensure you have all necessary import documentation before your goods arrive.

Delivery Timing

  • Expected Delivery Time: Delivery typically takes up to 14 working days, but it may vary for non-UK deliveries or during peak times like Christmas. These are estimates, not guarantees. We shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer's failure to provide us with the adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
  • Rescheduling & Cancellations: Notify us 48 hours in advance if you need to reschedule to avoid additional charges. If you miss a delivery, your order will be returned, and you’ll have to pay for a second delivery.
  • Delivery: If your delivery is made by courier, the courier(s) will unload the items and take them to a ground floor location, unless otherwise agreed prior to delivery. There must be sufficient parking close to the premises to enable our delivery team to unload the items and deliver them safely. If there are any parking/access restrictions at your location, you must advise us of this at point of order. We will be unable to deliver unless we have the necessary permission or permit. It is the responsibility of the customer to provide us with adequate permits/permission in time for delivery. If not, the goods will be returned to our warehouse and another delivery will need to be arranged. If we need to return for a second time you will need to pay an additional delivery charge beforehand. This also applies to failed attempted deliveries due to you not being present at your delivery address.

Methods of delivery:

  • We partner with different delivery companies, so your order might arrive by post, courier, or on a pallet.
  • If your order comes on a pallet, it will be delivered to the kerbside. You'll need to bring the items into your home and dispose of the pallet yourself.
  • If this delivery method doesn’t work for you, please contact us before ordering so we can find a better solution.
  • Let us know about any issues with your delivery within 24 hours of receiving it.
  • If you've scheduled a delivery time and need to change it, you must provide 48 hours’ notice. Cancelling less than 48 hours in advance may result in an extra delivery fee.
  • For exports where we handle the delivery, the terms will be CIF, unless we've agreed otherwise in writing.

Special Considerations

  • Large Items: For heavy items like tables over 2.4m, we’ll send two team members for delivery. You’ll need two additional people to help move the table inside.
    Our delivery team is trained to handle your order with care. However, we kindly ask all customers to safeguard all flooring surfaces—such as hardwood, tile, and carpet—in the delivery path to prevent any potential scratches, dents, scuff marks, dirt, or moisture during the delivery process. Please be aware that the delivery team cannot remove any safety clothing, including footwear.
  • Receiving Your Order: Please inspect your items immediately upon arrival. Report any damage or defects on the delivery ticket to facilitate quick resolution.
  • Missed Delivery: If you don't take delivery within ten business days of notification, we may store the goods at your expense or resell them after 20 business days.
  • Damaged Furniture: Sometimes, furniture can get slightly damaged during shipping or may have defects from the manufacturer. When your furniture is delivered, please take a moment to inspect it carefully. If you notice any damage or defects, make sure to note it on the delivery ticket. This helps us address any issues more easily. Even if you decide to keep the item, it's still important to record any damage on the delivery slip.

For more details or if you have specific delivery needs, please contact us before placing your order.