Delivery
Expected Delivery Time: Delivery typically takes up to 14 working days, but it may vary for non-UK deliveries or during peak times like Christmas. These are estimates, not guarantees.
Delivery quotes: We primarily deliver within mainland UK. If you would like a delivery quote for more remote areas of the UK or an overseas delivery quote, please contact our sales team.
Delivery Methods: Depending on the item and quantity ordered your item could be delivered by post, pallet or courier. If there are any parking/access restrictions at your location, you must advise us of this at point of order. Heavy tables over 2.4m require two people on-site to assist our delivery team.
Collection: We offer a free collection service from our Burntwood Showroom. Collections must be booked 48 hours in advance, if you require an earlier collection please contact our sales team. Please bring a receipt and photo ID matching the name on the receipt. Delivery or collections must be accepted within 10 business days in order to avoid a storage charge. If someone else collects for you, notify us in advance. They must bring your receipt and their ID, which will be securely stored for 3 months.
Read our full Delivery Terms
Returns
If you wish to return, no problem! We offer refunds within 14 days of receiving your order. Returns outside this period are not accepted. If your item was delivered we do charge a collection fee, if you collected the item you must return the item to our showroom. Items must be in its original, unused condition and remain untouched and returned in original packaging.
Bespoke and customised items are non-returnable. This includes vintage or commercial items made to order.
Read our full Returns Policy
