Meet The Team

Marketing Manager

Elizma is responsible for managing the company's marketing initiatives. Elizma uses market research and analysis to direct and implement marketing strategy and planning. Managing the production of all promotional materials and marketing campaigns, overseeing current offerings to develop new initiatives and incentives to promote our product ranges. 

Customer Services Manager

Zoe looks after customer services' enquiries relating to products, service questions and customer concerns. She keeps customers updated with bespoke item orders and processes returns requests, updating our databases accordingly. Zoe also works closely with our Logistics team to ensure all collections and return deliveries are running smoothly. Zoe has been with Peppermill since 2011 and has extensive experience in sales.

Procurement Coordinator

Suzanne joined us in 2016. Suzanne liaises with our network of suppliers to place orders for new stock and assists with our antique and vintage purchases. On a day-to-day basis, Suzanne monitors stock levels and product sales to help establish trends and inform future order levels. Suzanne also keeps our stock and purchasing databases up to date and keeps other departments updated on the arrival dates of incoming stock.

Accounts Assistant

Priti assists with the day-to-day running of the Accounts department. She manages invoices and orders, running calculations to ensure that records and payments are correct. Priti completes daily data entry onto our accounting systems and fulfils any other activities that the Accounts department requires.

Warehouse Operations Supervisor

Jade assists the Warehouse and Production Manager with the day-to-day operations of the workshop and warehouse. Jade looks after our quality control processes and inspection of products. 

Warehouse Team Leader 

Adam is responsible for overseeing a wide variety of warehouse duties to ensure the daily operation is running efficiently. Adam also assists with the Health and Safety in the warehouse, ensuring policies are always followed.

Sales and Project Consultant

George looks after our eBay messages and website orders. He assists with sales in the showroom and over the phone or email. He also answers messages that come to us via our website’s instant chat feature, helping customers with product information and website queries.

Sales and Project Consultant

Bethanie processes sales orders over the phone and email, and processes website orders. In the showroom, Bethanie is also on hand to advise on product information, colour and style choices for our customers. She also helps with monitoring eBay orders and eBay stock levels.

Sales and Project Consultant

Jack assists with the processing of sales orders over the phone, email and the website. In the showroom, Jack is also on hand to advise on product information, colour and style choices for our customers. Jack also assists with large commercial sales.

Sales and Project Consultant

Sinead looks after incoming sales enquiries, assisting customers in the showroom as well as over the phone and via email, and processing orders on our system.  Sinead is also on hand to provide interior advice for both domestic customers and for large commercial businesses.

Logistics Coordinator

Sophie is responsible for the day-to-day tasks within the Logistics department, ensuring all orders are dispatched within the correct timeframe. Working closely with the warehouse, she ensures all collections and return deliveries are running smoothly. Sophie has been with the company since 2017.

Executive Assistant

Clare joined Peppermill in 2018. Clare assists our director with the day-to-day running of the company and provides administrative support. Clare looks after Human Resources for the company, assisting with internal communications and organising recruitment and inductions. Clare also assists senior management with the organisation of Health & Safety matters. 

E-Commerce Executive

Matt has been at Peppermill since 2016. He is responsible for keeping all marketing platforms up to date with our latest products. This involves taking and organising product photography, uploading products and taking measurements. He works closely with ensuring the website is all up-to-date to ensure the process from the product being purchased to it appearing on our website runs smoothly. 

E-Commerce Executive

Sam has been at Peppermill since 2016. Sam assists with product photography and uploading, ensuring all new products are uploaded correctly onto all selling platforms. He works closely with ensuring the website is all up-to-date to ensure the process from the product being purchased to it appearing on our website runs smoothly. 

Marketing Admin Assistant and Copywriter

Amelia is responsible for all of Peppermill’s compelling copy, including writing our product descriptions, blog posts and our commercial project case studies. Amelia also liaises with our external SEO agency to maintain our Google rankings and online brand awareness, as well as co-ordinating any PR enquiries.

IT and Marketing Support

Henry maintains and monitors the IT functionality for the business, whilst also reporting for marketing tasks and supporting the Marketing Manager. Henry also looks after the Google Shopping Feed and assists the team with e-commerce duties, particularly focused on Vintage Products. 

"My Best Girl"

25-12-2005 - 15-10-2021

I wish we could do it all over again xx