Meet The Team

Meet The Team
  • Lina

    Financial Controller

    Lina joined Peppermill in 2018 and manages the finance department. She has a strong background in accounting and a wealth of experience within retail finance. She looks after all things finance-related, including payroll, invoices and stock control. Lina is fluent in both Mandarin and Cantonese.

  • Zoe

    Customer Services Manager

    Zoe is our customer service manager and deals with phone and email queries relating to products issues, service questions and customer concerns. She keeps customers updated with information about bespoke items and processes returns requests, updating our databases accordingly. Zoe also works closely with logistics to ensure all collections and return deliveries are running smoothly. Zoe has been with Peppermill since 2011 and has extensive experience in sales.

  • Elizma

    Marketing Manager

    Elizma is responsible for managing the company's marketing initiatives. Elizma uses market research and analysis to direct and implement marketing strategy and planning. Managing the production of all promotional materials and marketing campaigns, overseeing current offerings to develop new initiatives and incentives to promote our product ranges. 

  • Isobel

    Sales Manager

    Isobel has been with the company since 2017. Isobel is responsible for the overall management of the Sales department, creating and implementing sales strategies and maximizing company revenues. Isobel also looks after large commercial sales.

  • Sophie

    Logistics Coordinator

    Sophie is responsible for the day-to-day tasks within the Logistics department, ensuring all orders are dispatched within the correct timeframe. Working closely with the warehouse, she ensures all collections and return deliveries are running smoothly. Sophie has been with the company since 2017.

  • Suzanne

    Procurement Coordinator

    Suzanne joined us in 2016, working within the finance department. In her new role, Suzanne liaises with our network of suppliers to place orders for new stock and assists with our antique and vintage purchases. On a day-to-day basis, Suzanne monitors stock levels and product sales to help establish trends and inform future order levels.  Suzanne also keeps our stock and purchasing databases up to date and keeps other departments updated on the arrival dates of incoming stock.

  • Clare

    Personal Assistant

    Clare joined Peppermill in 2018. She assists our General Manager with HR, admin and day to day running of the company.

  • Priti

    Accounts Assistant

    Priti assists with the day-to-day running of the accounts department. She manages invoices and orders, running calculations to ensure that records and payments are correct. Priti completes daily data entry onto our accounting systems and fulfills any other activities that the accounts department requires.

  • Sophie

    Sales and Project Consultant

    Sophie joined Peppermill in 2017. She deals with incoming customer enquiries, taking sales in our showroom as well as over the phone and via email, and processing orders on our system. Sophie also looks after our large commercial sales.

  • Laura

    Sales and Admin Assistant

    Laura helps take care of our Wayfair orders, operates telephone calls, deals with customer enquiries and processes sales orders. Laura also looks after our customers in the showroom, ensuring they have the correct product information and advising with colour and style choices, making sure customers have a fantastic, friendly experience with Peppermill.

  • Sam

    Sales and Admin Assistant

    Sam looks after our eBay messages and assists with sales in store and over the phone. Sam also answers messages that come to us via our website’s instant chat feature, helping customers with product information and website queries. Sam has been at Peppermill since 2016. 

  • George

    Sales and Admin Assistant

    George looks after our eBay messages and web orders. He assists with sales in store and over the phone. He also answers messages that come to us via our website’s instant chat feature, helping customers with product information and website queries.

  • Matt

    Digital Marketing Assistant

    Matt has been at Peppermill since 2016. He assists with keeping the website and Wayfair up to date with our latest products. This involves organising and optimising incoming photographs, conducting research and taking measurements. He works closely with our buying department and our photographers to ensure the process from the product being purchased to it appearing on our website runs smoothly. 

  • Charlotte

    Creative Marketing Executive

    Charlotte is responsible for scheduling social media posts and campaigns aligned to the overall marketing strategy. She assists in the organising of photoshoots and visual merchandising. Charlotte also designs any artwork graphics and manages Peppermill's email marketing to support sales objectives. 

  • Henry

    IT and Marketing Support

    Henry maintains and monitors the IT functionality for the business, whilst also reporting for marketing tasks and supporting the Marketing Manager. Henry also looks after the Google Shopping Feed and assists the team with e-commerce duties, particularly focused on Vintage Products. 

  • Rosie


    Rosie helps with the general administration tasks across the business including assisting Customer Services and Sales. Rosie supports the Logistics Department with organising deliveries with customers and arranging customer collections. 

  • Nancy

    Executive Office Dog (Still in Training)

    The newest addition to the Peppermill team, Nancy is the heart and soul of the office. Her main responsibilities include giving plenty of kisses and licks, bouncing around, and making sure everyone is happy in their working environment! 

  • Lolly

    "My Best Girl"

    25-12-2005 - 15-10-2021

    I wish we could do it all over again xx

Stay in Touch

Subscribe to our e-newsletter for an exclusive first look at brand new furniture, news, events and more.

Continue Shopping View Wishlist