Meet The Team

Financial Controller

Lina joined Peppermill in 2018 and manages the finance department. She has a strong background in accounting and a wealth of experience within retail finance. She looks after all things finance-related, including payroll, invoices and stock control. Lina is fluent in both Mandarin and Cantonese.

Marketing Manager

Aimée joined us in 2015. She manages the marketing department at Peppermill Interiors, driving and implementing the company’s advertising and marketing strategies, such as coverage for exhibitions, magazine exposure and digital content. As well as managing our rebrand from ‘Antiques’ to ‘Interiors’, Aimée also managed the build and launch of our new website, which she says is her proudest achievement to date. Aimée and her team keep the website and social media sites current with our latest products and company news.

Sales & Customer Service Manager

Kayleigh oversees both our sales and customer service teams, managing the smooth day-to-day running of both departments. She deals with customer enquiries, processes sales and helps the customer service team to deal with returns requests and product issues quickly and efficiently, maintaining our high levels of service. Kayleigh has been with us since 2017.

Customer Services Assistant

Sophie deals with phone and email queries relating to products issues, service questions and customer concerns. She keeps customers updated with information about bespoke items and processes returns requests, updating our databases accordingly. Sophie also works closely with logistics to ensure all collections and return deliveries are running smoothly. She has been with the company since 2017.

Sales and Project Consultant

Isobel has been with the company since 2017. She looks after our main email inbox, responding to numerous customer enquiries on a daily basis. Isobel also monitors and processes our website orders, as well as telephone and shop sales, and large commercial sales.

Sales and Admin Assistant

Sam looks after our eBay messages and assists with sales in store and over the phone. Sam also answers messages that come to us via our website’s instant chat feature, helping customers with product information and website queries. Sam has been at Peppermill since 2016. 

Logistics Assistant

Abi joined Peppermill in 2015. She runs our logistics department, liaising with our network of external couriers to book in and organise deliveries to our customers. Abi works closely with our Warehouse Manager to ensure items are ready for dispatch, and she also plans delivery routes all over the country for our own drivers. In addition to her logistics training, Abi has previous experience as a member of the sales team.

Marketing Assistant

Matt has been at Peppermill since 2016. He assists with keeping the website, eBay and Amazon up to date with our latest products. This involves organising and optimising incoming photographs, conducting research and taking measurements. He works closely with our buying department and our photographers to ensure the process from the product being purchased to it appearing on our website runs smoothly. Matt also carries out weekly and monthly reporting to help monitor traffic to the site.

Finance Assistant

Suzanne joined us in 2016. She processes customer invoices, as well as invoices for outgoing payments. Suzanne also works closely with our buying department, assisting with stock management. She processes purchase orders for goods and materials for our warehouse and office and is always looking for the keenest prices.

Operations Assistant

George works with both the warehouse and the office. He assists with incoming stock deliveries as well as arranging outgoing orders via our network of couriers. George also assists with deliveries made by our in-house delivery team. George works closely with our photographers, and he also ensures our showroom is up to date with our latest lines and stock.