Meet The Team

Financial Controller

Lina joined Peppermill in 2018 and manages the finance department. She has a strong background in accounting and a wealth of experience within retail finance. She looks after all things finance-related, including payroll, invoices and stock control. Lina is fluent in both Mandarin and Cantonese.

Marketing Manager

Ciaran joined us in 2019. He manages the marketing department at Peppermill Interiors, driving and implementing the company’s advertising and marketing strategies, such as coverage for exhibitions, magazine exposure and digital content. Ciaran and his team keep the website and social media sites current with our latest products and company news.

Sales & Customer Service Manager

Kayleigh oversees both our sales and customer service teams, managing the smooth day-to-day running of both departments. She deals with customer enquiries, processes sales and helps the customer service team to deal with returns requests and product issues quickly and efficiently, maintaining our high levels of service. Kayleigh has been with us since 2017.

Customer Services Assistant

Sophie deals with phone and email queries relating to products issues, service questions and customer concerns. She keeps customers updated with information about bespoke items and processes returns requests, updating our databases accordingly. Sophie also works closely with logistics to ensure all collections and return deliveries are running smoothly. She has been with the company since 2017.

Sales and Project Consultant

Isobel has been with the company since 2017. She looks after our main email inbox, responding to numerous customer enquiries on a daily basis. Isobel also monitors and processes our website orders, as well as telephone and shop sales, and large commercial sales.

Sales and Admin Assistant

Sam looks after our eBay messages and assists with sales in store and over the phone. Sam also answers messages that come to us via our website’s instant chat feature, helping customers with product information and website queries. Sam has been at Peppermill since 2016. 

Personal Assistant

Clare joined Peppermill in 2018. She assists our General Manager with HR, admin and day to day running of the company.

Logistics Coordinator

Abi joined Peppermill in 2015. She runs our logistics department, liaising with our network of external couriers to book in and organise deliveries to our customers. Abi works closely with our Warehouse Manager to ensure items are ready for dispatch, and she also plans delivery routes all over the country for our own drivers. In addition to her logistics training, Abi has previous experience as a member of the sales team.

Digital Marketing & Content Assistant

Anna-Mae joined the team in 2017. Her specialism is social media, and she is responsible for the company’s output across various channels, such as Facebook and Instagram. Anna-Mae sources and creates content for our product listings, email marketing campaigns and our website blog page, which features customer photographs, our latest products and company news.

Finance Assistant

Suzanne joined us in 2016. She processes customer invoices, as well as invoices for outgoing payments. Suzanne also works closely with our buying department, assisting with stock management. She processes purchase orders for goods and materials for our warehouse and office and is always looking for the keenest prices.

Executive Office Dog

Lola joined the company in 2005. Her day-to-day duties include patrolling the office to check that everyone is okay, and perfecting her napping skills.