Meet The Team

Financial Controller

Lina joined Peppermill in 2018 and manages the finance department. She has a strong background in accounting and a wealth of experience within retail finance. She looks after all things finance-related, including payroll, invoices and stock control. Lina is fluent in both Mandarin and Cantonese.

Sales & Customer Service Manager

Kayleigh oversees both our sales and customer service teams, managing the smooth day-to-day running of both departments. She deals with customer enquiries, processes sales and helps the customer service team to deal with returns requests and product issues quickly and efficiently, maintaining our high levels of service. Kayleigh has been with us since 2017.

Purchasing Assistant

Zoe liaises with our network of suppliers to place orders for new stock and assists with our antique and vintage purchases. On a day-to-day basis, Zoe monitors stock levels and product sales to help establish trends and inform future order levels. She also keeps our stock and purchasing databases up to date and informs other departments of the arrival dates of incoming stock. Zoe has been with Peppermill since 2011 and also has extensive experience in sales.

Sales and Project Consultant

Isobel has been with the company since 2017. She looks after our main email inbox, responding to numerous customer enquiries on a daily basis. Isobel also monitors and processes our website orders, as well as telephone and shop sales, and large commercial sales.

Sales and Project Consultant

Sophie joined Peppermill in 2017. She deals with incoming customer enquiries, taking sales in our showroom as well as over the phone and via email, and processing orders on our system. Sophie also looks after all of our eBay sales and large commercial sales.

Personal Assistant

Clare joined Peppermill in 2018. She assists our General Manager with HR, admin and day to day running of the company.

Marketing Assistant

Matt has been at Peppermill since 2016. He assists with keeping the website, eBay and Amazon up to date with our latest products. This involves organising and optimising incoming photographs, conducting research and taking measurements. He works closely with our buying department and our photographers to ensure the process from the product being purchased to it appearing on our website runs smoothly. Matt also carries out weekly and monthly reporting to help monitor traffic to the site.

Finance Assistant

Suzanne joined us in 2016. She processes customer invoices, as well as invoices for outgoing payments. Suzanne also works closely with our buying department, assisting with stock management. She processes purchase orders for goods and materials for our warehouse and office and is always looking for the keenest prices.

Sales & Admin Assistant

Laura helps take care of our eBay messages, operates telephone calls, deals with customer enquiries and processes sales orders. Laura also looks after our customers in the showroom, ensuring they have the correct product information and advising with colour and style choices, making sure customers have a fantastic, friendly experience with Peppermill.

Digital Marketing Assistant

Amy covers a whole range of creative tasks, she looks after the organisation and visual appearance of the showroom; creating seasonal displays and working on new creative designs. She produces eye-catching content across social media, our website and the Peppermill blogs and projects page. Amy also assists with the styling of our new product photoshoots and handles the uploading of the new products onto our e-commerce platforms. Amy also gets stuck into many other creative tasks that the marketing team like to throw her way!

Executive Office Dog

Lola joined the company in 2005. Her day-to-day duties include patrolling the office to check that everyone is okay, and perfecting her napping skills.