Meet The Team

Logistics Manager

Abi joined Peppermill in 2015. Abi manages the logistics department and oversees all orders for Peppermill Interiors. She works closely with our Warehouse Manager to plan delivery routes all over the country for our own drivers. In addition to her logistics training, Abi was previously a member of the sales team.

Customer Services Manager

Zoe is our customer service manager and deals with phone and email queries relating to products issues, service questions and customer concerns. She keeps customers updated with information about bespoke items and processes returns requests, updating our databases accordingly. Zoe also works closely with logistics to ensure all collections and return deliveries are running smoothly. Zoe has been with Peppermill since 2011 and has extensive experience in sales.

Personal Assistant

Clare joined Peppermill in 2018. She assists our General Manager with HR, admin and day to day running of the company.

Logistics Coordinator

Sophie assists the day-to-day tasks within the logistics department, ensuring all postal orders are dispatched within the correct timeframe. Working closely with the logistics manager and warehouse, she ensures all collections and return deliveries are running smoothly. Sophie has been with the company since 2017.

Accounts Assistant

Priti assists with the day-to-day running of the accounts department. She manages invoices and orders, running calculations to ensure that records and payments are correct. Priti completes daily data entry onto our accounting systems and fulfills any other activities that the accounts department requires.

Sales and Project Consultant

Sophie joined Peppermill in 2017. She deals with incoming customer enquiries, taking sales in our showroom as well as over the phone and via email, and processing orders on our system. Sophie also looks after our large commercial sales.

Sales and Admin Assistant

Laura helps take care of our Wayfair orders, operates telephone calls, deals with customer enquiries and processes sales orders. Laura also looks after our customers in the showroom, ensuring they have the correct product information and advising with colour and style choices, making sure customers have a fantastic, friendly experience with Peppermill.

Sales and Admin Assistant

Sam looks after our eBay messages and assists with sales in store and over the phone. Sam also answers messages that come to us via our website’s instant chat feature, helping customers with product information and website queries. Sam has been at Peppermill since 2016. 

Digital Marketing Assistant

Matt has been at Peppermill since 2016. He assists with keeping the website and Wayfair up to date with our latest products. This involves organising and optimising incoming photographs, conducting research and taking measurements. He works closely with our buying department and our photographers to ensure the process from the product being purchased to it appearing on our website runs smoothly. Matt also carries out weekly and monthly reporting to help monitor traffic to the site.

IT and Marketing Support

Henry maintains and monitors the IT functionality for the business, whilst also reporting for marketing tasks and supporting the marketing manager. Henry also looks after our eBay marketing and e-commerce duties, by uploading new stock onto eBay, monitoring stock levels and keeping the product process sheet up to date.

Executive Office Dog (Still in Training)

The newest addition to the Peppermill team, Nancy is the heart and soul of the office. Her main responsibilities include giving plenty of kisses and licks, bouncing around, and making sure everyone is happy in their working environment!