Meet The Team

Marketing Manager

Elizma is responsible for managing the company's marketing initiatives. Elizma uses market research and analysis to direct and implement marketing strategy and planning. Managing the production of all promotional materials and marketing campaigns, overseeing current offerings to develop new initiatives and incentives to promote our product ranges. 

Customer Services Manager

Zoe looks after customer services' enquiries relating to products, service questions and customer concerns. She keeps customers updated with bespoke item orders and processes returns requests, updating our databases accordingly. Zoe also works closely with our Logistics team to ensure all collections and return deliveries are running smoothly. Zoe has been with Peppermill since 2011 and has extensive experience in sales.

Warehouse and Production Manager

Steve is responsible for the supervision and management of the Warehouse and Workshop team and processes. Steve manages the production order process to ensure timely processing of customers' orders to meet delivery deadlines. He also oversees the Warehouse and Workshop's Health and Safety Standards.

Warehouse Team Leader 

Adam is responsible for overseeing a wide variety of warehouse duties to ensure the daily operation is running efficiently. Adam also assists with the Health and Safety in the warehouse, ensuring policies are always followed.

Procurement Coordinator

Suzanne joined us in 2016. Suzanne liaises with our network of suppliers to place orders for new stock and assists with our antique and vintage purchases. On a day-to-day basis, Suzanne monitors stock levels and product sales to help establish trends and inform future order levels. Suzanne also keeps our stock and purchasing databases up to date and keeps other departments updated on the arrival dates of incoming stock.

Senior Logistics Coordinator

Sophie is responsible for the day-to-day tasks within the Logistics department, ensuring all orders are dispatched within the correct timeframe. Working closely with the warehouse, she ensures all collections and return deliveries are running smoothly. Sophie has been with the company since 2017.

Senior Sales and Project Consultant

Sophie joined Peppermill in 2017. Sophie looks after our large commercial sales. She also deals with incoming customer enquiries, taking sales in our showroom as well as over the phone and via email, and processing orders on our system. 

Sales and Project Consultant

George looks after our eBay messages and website orders. He assists with sales in the showroom and over the phone or email. He also answers messages that come to us via our website’s instant chat feature, helping customers with product information and website queries.

Sales and Project Consultant

Danielle looks after incoming customer sales enquiries, taking sales in our showroom as well as over the phone and via email, and processing orders on our system. Danielle also assists with large commercial sales.

Saturday Sales Assistant

Marie supports the Sales Department with answering customer enquiries over the phone and email. Marie also assists customers in the showroom and helps the Sales Department with general administrative duties.

E-Commerce Executive

Matt has been at Peppermill since 2016. He is responsible for keeping all marketing platforms up to date with our latest products. This involves taking and organising product photography, uploading products and taking measurements. He works closely with ensuring the website is all up-to-date to ensure the process from the product being purchased to it appearing on our website runs smoothly. 

E-Commerce Assistant

Jenny looks after our presence on Wayfair and Ebay, ensuring the platforms are up to date with our latest products and merchandised to the highest standard. Jenny also assists with any E-Commerce administrative tasks, including updating our website with estimated re-stock dates and updating the eBay newsletter, to name just a few. 

Creative Marketing Assistant

Molly assists the Creative Marketing Executive with social media management, events and marketing campaigns. Molly also assists with the visual merchandising of the showroom and any creative marketing administrative tasks. 

IT and Marketing Support

Henry maintains and monitors the IT functionality for the business, whilst also reporting for marketing tasks and supporting the Marketing Manager. Henry also looks after the Google Shopping Feed and assists the team with e-commerce duties, particularly focused on Vintage Products. 

"My Best Girl"

25-12-2005 - 15-10-2021

I wish we could do it all over again xx