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Lina
Financial Controller
Lina joined Peppermill in 2018 and manages the finance department. She has a strong background in accounting and a wealth of experience within retail finance. She looks after all things finance-related, including payroll, invoices and stock control. Lina is fluent in both Mandarin and Cantonese.
accounts@peppermillinteriors.com -
Zoe
Customer Services Manager
Zoe is our customer service manager and deals with phone and email queries relating to products issues, service questions and customer concerns. She keeps customers updated with information about bespoke items and processes returns requests, updating our databases accordingly. Zoe also works closely with logistics to ensure all collections and return deliveries are running smoothly. Zoe has been with Peppermill since 2011 and has extensive experience in sales.
zoe@peppermillinteriors.com -
Elizma
Marketing Manager
Elizma is responsible for managing the company's marketing initiatives. Elizma uses market research and analysis to direct and implement marketing strategy and planning. Managing the production of all promotional materials and marketing campaigns, overseeing current offerings to develop new initiatives and incentives to promote our product ranges.
marketingstaff@peppermillinteriors.com -
Isobel
Sales Manager
Isobel has been with the company since 2017. Isobel is responsible for the overall management of the Sales department, creating and implementing sales strategies and maximizing company revenues. Isobel also looks after large commercial sales.
sales@peppermillinteriors.com -
Sophie
Logistics Coordinator
Sophie is responsible for the day-to-day tasks within the Logistics department, ensuring all orders are dispatched within the correct timeframe. Working closely with the warehouse, she ensures all collections and return deliveries are running smoothly. Sophie has been with the company since 2017.
sophief@peppermillinteriors.com -
Suzanne
Procurement Coordinator
Suzanne joined us in 2016, working within the finance department. In her new role, Suzanne liaises with our network of suppliers to place orders for new stock and assists with our antique and vintage purchases. On a day-to-day basis, Suzanne monitors stock levels and product sales to help establish trends and inform future order levels. Suzanne also keeps our stock and purchasing databases up to date and keeps other departments updated on the arrival dates of incoming stock.
suzanne@peppermillinteriors.com -
Clare
Personal Assistant
Clare joined Peppermill in 2018. She assists our General Manager with HR, admin and day to day running of the company.
clare@peppermillinteriors.com -
Priti
Accounts Assistant
Priti assists with the day-to-day running of the accounts department. She manages invoices and orders, running calculations to ensure that records and payments are correct. Priti completes daily data entry onto our accounting systems and fulfills any other activities that the accounts department requires.
pritip@peppermillinteriors.com -
Sophie
Sales and Project Consultant
Sophie joined Peppermill in 2017. She deals with incoming customer enquiries, taking sales in our showroom as well as over the phone and via email, and processing orders on our system. Sophie also looks after our large commercial sales.
sophie@peppermillinteriors.com -
Laura
Sales and Admin Assistant
Laura helps take care of our Wayfair orders, operates telephone calls, deals with customer enquiries and processes sales orders. Laura also looks after our customers in the showroom, ensuring they have the correct product information and advising with colour and style choices, making sure customers have a fantastic, friendly experience with Peppermill.
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Sam
Sales and Admin Assistant
Sam looks after our eBay messages and assists with sales in store and over the phone. Sam also answers messages that come to us via our website’s instant chat feature, helping customers with product information and website queries. Sam has been at Peppermill since 2016.
sam@peppermillinteriors.com -
George
Sales and Admin Assistant
George looks after our eBay messages and web orders. He assists with sales in store and over the phone. He also answers messages that come to us via our website’s instant chat feature, helping customers with product information and website queries.
george@peppermillinteriors.com -
Matt
Digital Marketing Assistant
Matt has been at Peppermill since 2016. He assists with keeping the website and Wayfair up to date with our latest products. This involves organising and optimising incoming photographs, conducting research and taking measurements. He works closely with our buying department and our photographers to ensure the process from the product being purchased to it appearing on our website runs smoothly.
matt@peppermillinteriors.com -
Charlotte
Creative Marketing Executive
Charlotte is responsible for scheduling social media posts and campaigns aligned to the overall marketing strategy. She assists in the organising of photoshoots and visual merchandising. Charlotte also designs any artwork graphics and manages Peppermill's email marketing to support sales objectives.
charlotter@peppermillinteriors.com -
Henry
IT and Marketing Support
Henry maintains and monitors the IT functionality for the business, whilst also reporting for marketing tasks and supporting the Marketing Manager. Henry also looks after the Google Shopping Feed and assists the team with e-commerce duties, particularly focused on Vintage Products.
henry@peppermillinteriors.com -
Rosie
Administrator
Rosie helps with the general administration tasks across the business including assisting Customer Services and Sales. Rosie supports the Logistics Department with organising deliveries with customers and arranging customer collections.
rosieo@peppermillinteriors.com