Meet The Team

  • Lauren

    Operations Manager

    I ensure a smooth day-to-day running of the office team, and look after the large commercial clients, including designers, restaurants, bars, pubs and hotels.

    If money and time were no object, what would you be doing right now? I would be on a private yacht seeing the world with my loved ones, creating lots of memories!

    What is the best advice you ever got? If you don’t understand, always ask.

  • Lina

    Financial Controller

    Lina joined Peppermill in 2018 and manages the finance department. She has a strong background in accounting and a wealth of experience within retail finance. She looks after all things finance-related, including payroll, invoices and stock control. Lina is fluent in both Mandarin and Cantonese.

  • Aimée

    Marketing Manager

    I look after advertising and social media coverage at Peppermill, as well as ensuring our website is kept up to date with the latest products, pictures and news.

    If you could be a superhero, what superpower would you have? The ability to fly – it would save me a fortune in plane tickets every time I want to visit my family in Northern Ireland!

    If you could read one person’s mind, whose would it be? Fergus's – my dog!

  • Sam

    Warehouse Manager

    I am in charge of all production work and oversee all the warehouse staff.

    If you could eat one food for the rest of your life, what would it be? Halloumi cheese!

    If you could be a superhero, what superpower would you have? The ability to fly.

  • Kayleigh

    Assistant Operations Manager

    I help with the day-to-day running of the office. I also manage large commercial orders from food and retail establishments, and oversee customer service enquiries.

    If you could invite four famous people to dinner, who would you choose and why? James Corden, Piers Morgan and Ant and Dec; I think the conversations would be hilarious.

    Worst Fear? Being trapped in a room full of spiders/tarantulas.

  • Sophie

    Customer Services Assistant

    I answer any queries via telephone and email regarding product problems, service questions and customer concerns. I keep all customers updated with any products they are waiting for and update all databases with the correct information for each customer. I also liaise with logistics to ensure all deliveries are running smoothly.

    If you could choose an imaginary friend, who would you choose and why? Karl Pilkington cause he would keep me entertained all day every day. 

    The five most important things in life? My family, Dr Pepper, my bed, makeup and chocolate.

  • Zoe

    Sales and Admin Assistant

    I speak with customers both on the phone and in the showroom. I also process orders and help people choose the best items for them.

    If you were stranded on a desert island, what three items would you want to have with you? My phone, chocolate, and my favourite handbag

    If you could be a superhero, what superpower would you have? Invisibility.

  • Isobel

    Sales and Admin Assistant

    I assist customers with purchasing and any enquiries they may have over the phone or on email. I also look after eBay purchases.

    What toppings do you like on your pizza?

    BBQ chicken!

    What is your favourite quote out of movie that would best describe yourself?

    Mary Poppins - "Practically perfect in every way".

  • Sam

    Sales and Admin Assistant

    I liaise with customers and place orders over the phone, via email and face to face. I also answer any questions on our eBay store.

    What do you do when you first wake up? Check Twitter! If something exciting has happened while I’ve been asleep, this is the best way to find out about it.

    What do you like to do in your spare time? I spend way too much time playing video games. Other than this, I occasionally play the guitar and enjoy music production when time allows. I’m also a bit of a movie buff, so I spend loads of time watching old films.

  • Sophie

    Sales and Admin Assistant

    My role is to deal with incoming customer enquirers and assist with daily sales and administration activities. I also take care of any eBay enquiries.

    What did you want to be when you were little? 

    I wanted to be a vet but then realised how smart you must be to become one!

    Do you have any talents? 

    I sing... but only in the shower. 

  • Abi

    Logistics Assistant

    I liaise with our network and couriers to organise deliveries to our customers, and plan routes for our delivery drivers.

    What’s the one thing you can’t live without? Tomato ketchup, but it has to be Heinz.

    If you could be successful in another profession, which would you choose? I would love to own my own bridal shop.

  • Matt

    Marketing Assistant

    I help with listing items on the website, eBay, Amazon, Antiques Atlas, and Selling Antiques. I also ticket items in the shop.

    Where do you most want to travel, but have never been? Honolulu.

    What did you want to be when you were little? A police officer.

  • Anna-Mae

    Digital Marketing and Content Assistant

    I look after the social media coverage, Peppermill blog and newsletters, as well as content creation for our website and other marketing activities.

    If you could have a dinner party with any four people, who would they be and why? Amy Winehouse, Ian Curtis, David Bowie and Liam Fray! I love my music and it would be great to pick their brains!

    If you could eat one food for the rest of your life, what would it be? It's a tough decision, but it would have to be cheese!

  • Suzanne

    Finance Assistant

    I process customer invoices and payments, and help Nic with day to day accounts tasks.

    What’s the one thing you can’t live without? Apart from my children – chocolate!

    What is the best advice you ever got? Always treat people how you would like to be treated yourself, and always speak to people how you want to be spoken to.

  • Lola

    Executive Office Dog

    I patrol the office to check that everyone is ok and spend the rest of my time perfecting my napping skills.

    What did you want to be when you were little? I've always dreamt of being a professional rabbit chaser.

    What are five things you couldn't live without? Treats, my mum and dad, running, did I mention treats?

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